How To Select a Pro
Do They Have Good References?
Unfortunately there are so many carpet cleaning companies that are uneducated, uninformed and many times unscrupulous. EcoPro Carpet Care has earned one of the best reputations around. The area's most seasoned floor covering experts, Interior Designers and Realtors refer to our services exclusively. The reputation that EcoPro Carpet Care has earned insures that you can trust our company to be the correct choice.
What Kind of Experience Do They Have?
EcoPro Carpet Care was established in 2006. The founder Joe EcoPro was born into the cleaning industry. His first actual established company was Pride & Joy Auto Detail in 1996 at the age of 17. Our staff is experienced with all types of floors, fibers and soiling conditions,no matter how unusual they may be. EcoPro Carpet Care is experienced with all methods of cleaning. EcoPro Carpet Care is the company that customers call to solve their carpet, tile & upholstery cleaning needs.
Are They Well Educated In Their Field?
EcoPro Carpet Care is committed to the highest order of education and training. Our company is involved in a number of educational processes. The team at EcoPro Carpet Care are individually trained and certified. EcoPro Carpet Care is certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) which is the most recognized body of certification for textile cleaners. You can be assured of receiving the latest cleaning technology applied to your job.
Which System Do They Use?
The equipment used by a carpet cleaning firm is incredibly important. EcoPro Carpet Care uses only the highest quality, most advanced, state-of-the-art equipment on the market today. The cleaning systems that EcoPro Carpet Care provides. Will deliver maximum soil removal, as well as spot removal without over wetting your floor or fabric. The cleaning solutions that EcoPro Carpet Care uses do not leave soil attracting residues. EcoPro Carpet Care is equipped and capable of "truck mounted steam cleaning" "dry carpet cleaning" and more.
Do They Understand Customer Service?
Our mission is to be the carpet cleaners you can depend on and trust. We are committed to 100% satisfaction from the time you call. Our phone customer service reps are trained to make you feel comfortable. Your questions and concerns are our priority. Although great customer service does not stop there. Our technicians show up on time, uniformed with a positive respectful attitude and work hard to make your homes flooring "sparkle" To EcoPro Carpet Care, customer service should not stop there. You can expect a quality control follow up call within 3 days of service.
Do You Get What You Pay For?
Never select a carpet cleaning company based on price alone. A low priced service could actually damage your floor or fabric. Costing you more in the long run. EcoPro Carpet Care's prices are competitive with service providers that apply the same work ethic & quality. It's impossible for a company to provide deliver the best results. If they cannot afford to invest into the finest equipment, best employees, education
Do They Use Top Quality Products?
EcoPro Carpet Care refuses to use discount products. Cheap products can damage your floors and fabrics. The first choice products that EcoPro Carpet Care uses are DfE certified. Although we will use stronger products responsibly for the jobs that need that extra cleaning punch.
Do They Guarantee Their Work?
1. EcoPro Carpet Care offers a 100% satisfaction Guarantee from the start. If we fail to meet your expectations we will do our best to remedy.
2. Our Services are backed by a 14 Day guarantee! If a spot returns so do we, at no extra charge. *Details do apply.
Do They Offer Special "Perks"?
At EcoPro Carpet Care its more than just a sale. We deliver the best carpet cleaning. "Thats expected" It's ultimately trust that we are selling. Thats why when you refer us to friends and family. It is a huge deal to us. We often run drawings & contest for our current customers to participate in. You can be a part by joining our facebook page http://www.facebook.com/ecoprocc as well as customer support group on face book https://www.facebook.com/groups/EcoProCS/.